ABOUT US
At Embark Journey Rentals, we are committed to delivering exceptional hospitality through short-term rental management and consulting services. Our journey began as co-hosts and evolved into a dedicated cleaning service, designed to meet the growing needs of fellow hosts in an ever-changing market. Recognizing the value of consistent, high-quality service, we created our property management company to offer in-house cleaning for a polished and professional guest experience.
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Our expertise in hosting has allowed us to refine our systems, adopt the best software, and manage the complete guest journey—from check-in to check-out. This natural progression led us to offer consulting services, where we design, furnish, and manage high-end listings that achieve top-tier booking rates, maximized profits, and Superhost status.
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At Embark Journey Rentals, we prioritize peace of mind for our clients. With our user-friendly management services, owners can enjoy the financial rewards of their properties without the usual workload, knowing their guests are welcomed with warmth and care.
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Each service we provide is grounded in expertise, reliable solutions, and hands-on support to ensure your success. Sit back, relax, and let us handle the details. With Embark Journey Rentals, your property—and your guests—are always in good hands.
Our Values
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Clean: 5 stars in cleanliness is our goal and promise
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Punctuality: No matter the task, we will arrive on time, as scheduled
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Communication: We believe in open and consistent, communication with staff, clients and guests
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Detail Oriented: No detail is too small to be overlooked, to reduce and manage possible issues
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Peace of Mind: That's our goal, we make the magic happen so you can enjoy Peace of Mind
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Hospitality: is the art of making guests feel welcome, comfortable, and valued through warm, attentive, and personalized care.
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Our Philosophy
We’re dedicated to fostering a sense of community and providing peace of mind through reliable, hospitality-driven services. By upholding the highest standards of professionalism, we aim to elevate those around us, helping people experience a stress-free life through thoughtful, genuine interactions that make everyone feel valued and at ease.
About Your Manager
My name is Julia M-Marshall
Welcome to Embark Journey Rentals! My journey into the world of short- and medium-term rental management began in the service-based industry, where I developed a deep appreciation for creating exceptional experiences. From there, I launched a web design company, honing my skills in digital marketing and branding.
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After moving from Ontario to British Columbia, I co-founded Bee’s Knees Cleaning with my partner, a venture that naturally evolved into Embark Journey Rentals as well. Today, I oversee the management of all our properties and lead the onboarding process for new clients.
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With over two years of hands-on experience managing and cleaning short- and medium-term rentals, combined with a background in hotel management, I bring a unique blend of hospitality expertise and strategic insight to our services. My knowledge of digital marketing and web design provides a competitive edge when it comes to showcasing and managing your suite.
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At Embark Journey Rentals, I am deeply committed to ongoing growth, market awareness, and delivering exceptional results tailored to the needs of each property and client.
